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Monthly VIP Level
This is where you decide what to do with your Merit Points. Simply make your choice and follow the simple steps to receive your VIP Reward.
As long as you’ve achieved the required VIP level, you can exchange your points for various Cash Rewards, Bonus Rewards and Tournament Token Rewards. Loyalty Rewards are also available for players who are in the Platinum level.
Use your Merit Points to claim your rewards by selecting one of the options below.
For a Cash Reward claim to be successful, you must have maintained the required VIP level or higher for a minimum of three months prior to the month in which you wish to claim. You must also have the required number of Merit Points in your account at the time of the claim.
In exchange for the same number of Merit Points, you can receive a Bonus Euro amount that’s twice the size of the equivalent Cash Reward. Bonus Euros are released to your balance when you earn further points.
For a Bonus Reward claim to be successful, you must have maintained the required VIP level or higher for a minimum of three months prior to the month in which you wish to claim. You must also have the required number of Merit Points in your account at the time of the claim.
For a Tournament Token Reward claim to be successful, you must have maintained the required VIP level or higher for a minimum of three months prior to the month in which you wish to claim. You must also have the required number of Merit Points in your account at the time of the claim.
It’s a great way of rewarding you for playing poker. The beauty of the VIP Scheme is its simplicity. All players can easily participate and enjoy the benefits on offer. Those who play more regularly can receive bigger rewards.
This is the simple part: you can choose from a range of VIP Rewards. Our VIP Scheme works by the award of Merit Points, which you earn when you play poker. In turn, you can exchange these points for your choice of VIP Rewards.
You can choose from a range of Cash Rewards, Bonus Rewards and Tournament Token Rewards. Your chosen reward is credited directly to your account. Periodically, certain Special Rewards are also offered. These may be linked to an ongoing event.Loyalty Rewards add an extra dimension to the VIP Scheme. These rewards provide an additional benefit for the bigger and most consistent players.
You are awarded Merit Points when you play poker for real money. On the cash tables, this happens when you contribute to a pot from which rake is taken. In Scheduled tournaments and Sit & Gos, you receive points in accordance with the fee that you pay.
You receive Merit Points at a rate of 15 for every £1 or €1 paid in attributed rake or tournament fees.
In ascending order of prestige, the four standard VIP levels are Bronze, Silver, Gold and Platinum. Using these levels allows us to better reward you for playing more regularly. As the levels become more prestigious, a wider range of VIP Rewards is available.
As stated in the Improve Your Status section, your VIP level is determined simply by the number of Merit Points you earn in each calendar month. According to how many points you have earned, your level is updated on the first day of the next month.
This is an advantage of our simplified VIP Scheme. Earn enough Merit Points to qualify and you can jump directly to the more prestigious VIP levels. Additionally, you will only ever have to wait until the next month for your new level to be confirmed.
Visit the Get Your Rewards section to decide how to use your hard-earned Merit Points. When you have made your choice, simply select Claim Now and follow the on-screen instructions. Your VIP Reward will be credited to your account within 48 hours.
All the information regarding your status within the VIP Scheme can be found in the My Account section at the top left hand corner of the poker lobby. Open this section and your current VIP level is displayed along with your Merit Point balance.
Qualify for the Platinum VIP level over a period of six consecutive months and you can claim a Loyalty Reward of €500 in cash. This is available in addition to the standard rewards.
To ask any further questions please Contact Us and we will be happy to help.
Full Terms and Conditions
All bet365 players are automatically members of the VIP Scheme.
In order to accumulate Merit Points, players must fulfil either of the following criteria in real money poker: contribute chips to any pot from which rake was taken on a cash table; pay a fee for entering any Scheduled tournament or Sit & Go. The number of points awarded is stated in the Play And Earn section.
In order to qualify for a VIP level, players must accumulate the relevant number of Merit Points during a calendar month, as stated in the Improve Your Status section. According to the number of points accumulated in each month, the level of all players is updated on the first day of the following month.
The following types of reward have a corresponding VIP level as stated in the Get Your Rewards section: Cash Rewards, Bonus Rewards and Tournament Token Rewards. To be eligible to claim any of these rewards, players must have qualified for the relevant level, or a higher level, in each of the four calendar months preceding the month in which they wish to claim.
To claim any of the following types of reward, players must select Claim Now from the appropriate entry in the Get Your Rewards section and follow the onscreen instructions: Cash Rewards, Bonus Rewards and Tournament Token Rewards.
The following types of reward are awarded in exchange for the relevant Merit Point amount: Cash Rewards, Bonus Rewards and Tournament Token Rewards. For a reward claim to be successful, the player must have sufficient points in their balance at the time the claim is made. As a result of a successful claim, the relevant amount is deducted from the player’s balance.
In each calendar month, players may receive a maximum of the following: one Cash Reward or one Bonus Reward; and one Tournament Token Reward. Should multiple reward claims be made in any month which meet all other requirements for success, only the first claim for each type of reward is accepted.
In order to redeem Bonus Euros credited as a result of a successful Bonus Reward claim, players must accumulate Merit Points. Dependent on the value of the relevant reward, a cash instalment is released to the player’s account for every specified number of points accumulated subsequent to Bonus Euros being credited. Where the value is €150, a €30 instalment is released for every 450 points accumulated; where this is €400, an €80 instalment is released for every 1,200 points accumulated; where this is €1,000, a €200 instalment is released for every 3,000 points accumulated; where this is €2,000, a €400 instalment is released for every 6,000 points accumulated; where this is €4,000, an €800 instalment is released for every 12,000 points accumulated; where this is €7,500, a €1,500 instalment is released for every 22,500 points accumulated.
To be eligible to claim a Loyalty Reward, players must meet both the following criteria: have been in the Platinum VIP level in the relevant number of consecutive calendar months, as stated in the Get Your Rewards section, preceding the month in which they wish to claim; be in the Platinum level in the month in which they wish to claim.
To claim a Loyalty Reward, players must
by 23:59 GMT on the fifth day of the calendar month in which they wish to claim.
All calendar months up to and including September 2016 can be used as part of a Loyalty Reward claim. Any month can only be used as part of one successful claim. Claims must be made by October 2016 at the latest.
For a VIP Reward claim to be successful, the player must provide their Username, password and email address. These details must match exactly those held in their account.
Should any VIP Reward claim fail to meet any of the requirements stated above, it is rejected.
Following a successful VIP Reward claim, the relevant reward is credited to the player’s account within 48 hours.
Bonus Euros must be redeemed within 30 days of being credited. After this time all unredeemed Bonus Euros expire.
Should a player pay no rake or tournament fees for a period of 13 weeks, their entire Merit Point balance is forfeited.
Regardless of player activity, all unused Merit Points expire after 12 months.
Any prize/bonus amounts offered will be calculated using the current currency multiplier table as determined at the sole discretion of bet365.
Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus, enhanced payments, free bets, risk free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 reserves the right to reclaim the bonus element of such offers and in their absolute discretion either settle bets at the correct odds, void the free and risk free bets or void any bet funded by the deposit bonus. In addition bet365 reserve the right to levy an administration charge on the customer up to the value of the deposit bonus, free bet, risk free bet or additional payment to cover administrative costs. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus, free bet, risk free bet or offer to their account.
All bet365 offers are intended for recreational players and bet365 may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.
All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), and shared computer, e.g. public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at our sole and absolute discretion. Offers only apply to customers who have made an actual/real money deposit with bet365.
bet365 reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion.
bet365 reserves the right to use names, nicknames, alias, county and/or country of residence in any announcements about tournament results, recipients of any promotional bonus and Progressive Jackpot winners.
Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.
bet365 reserves the right to refuse payment to any player who is found colluding or soft playing. In addition, where a player's account is frozen or they are excluded from the poker room for whatever reason, the player will be removed from all aspects of this promotion.